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Who To Contact

At CIGC, we strive to provide the highest level of care, and it is our goal that all patients are 100% satisfied. Please refer to the information below, in choosing the right department to contact throughout every stage of your experience at The Center for Innovative GYN Care. We look forward to helping you!

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Billing Questions

Contact the Billing Department

888-SURGERY option 7

Post-operative Questions / Concerns

Contact the CIGC Front Desk

888-SURGERY option 1

For urgent questions, you can reach the on-call physician during non-business hours at 301-801-1717.

Patient Portal

The Center for Innovative GYN Care new and returning patients can access the patient portal using this form.

For questions about booking a consultation, or for help accessing the patient portal, the CIGC Patient Relations Coordinators (PRCs) can assist.

The CIGC PRCs can be reached at 888.787.4379, option 2. You can also fill out the Book A Consult form below, and our PRCs will contact you and provide details. You can then complete your registration on our Patient Portal which will make your check-in process easier and quicker on the day of your appointment.

Financial Information

The Center for Innovative GYN Care wants to make it as easy as possible for you to manage the costs of your services. The information presented here will help you better understand the billing process and prepare you in advance for your visit. By discussing expenses in advance with your doctor, your insurer, and the hospital, you will be better able to manage your medical bills.

As a new patient at The Center for Innovative GYN Care, you will speak with our Patient Relations Coordinators to complete a patient information form, and verify your insurance information. Please bring your insurance identification card(s) with you to all appointments. A photocopy will be placed in your billing file. If you are covered by more than one insurance company, please let us know which company is the primary carrier. This will help to avoid any delays in receiving benefits. If there is any change in your health coverage, please contact the office to update your records.

CIGC participates with most major insurance carrier plans. For specific insurance information, call 888-787-4379 option 7. We will submit claims to your carrier on your behalf. At this time we do not accept patients with Medicare, Medicaid and Kaiser HMO.

Some insurance companies require you to use a specific laboratory or to obtain referrals or pre-authorization for office visits, hospital admissions, and treatment. It is your responsibility to obtain the initial referral and bring this with you on the first day of your first visit. If you need assistance with your insurance requirements, our staff will make every effort to help you. Co-payments/outstanding balances are expected at the time of your visit. We accept Visa, MasterCard and personal checks with your printed name, address and phone number.

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